Your IT Help Desk – in the CLOUD
Remedyforce is more affordable, easier to setup and use, and designed for your company — no matter the size. It’s everything you need in an IT help desk, without the hassle of hardware. Too many benefits to list. Here are just a few…
- Customized dashboards help you get to important information quickly.
- Comprehensive and easy-to-use self-service portal provides integrated service request management
Automate your service desk processes and help your users help themselves. The result? Happy customers, fewer unresolved issues, and more productive people.
Proven best practices, built right in
Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts.
It’s way more experienced than other help desks
We built Remedyforce on Force.com, the industry’s leading platform for SaaS applications (trusted by more than 92,000 organizations today). It’s secure, reliable, and backed by our 20+ years as the undisputed ITSM leader.
What else can you do with Remedyforce?
- Cut service desk wait times from 5 minutes to 45 seconds
- Improve first-call resolution by up to 90%
- Get started quicker with easy help desk setup “wizards”
- Track your inventory and assets
- Collaborate through Chatter
- Use Remedyforce service desk on your mobile device